IT Complaints · Freelance Tasks · Cybersecurity Audits

Fix IT issues.
Hire freelancers.
Secure everything.

One platform for all your tech needs — file IT complaints, hire freelancers for any task, book onsite engineers, and run professional security audits.

Verified engineersEscrow-protectedAvg response < 24h
Server reboot loop fixed in 6h
LIVE

Complaints filed

Issues resolved

Vetted engineers

Bids placed

Paid to engineers

Avg. rating

All engineers identity-verified · Payments held in escrow until resolution

Our Services

Comprehensive IT & cybersecurity services

From AI-powered security scanning to hands-on engineering — Fixspert is a full-stack IT services platform. File a complaint for any issue, or run an instant AI security audit on your domain.

Vulnerability assessmentSSL/TLS configurationData recoveryEquipment maintenance
Cybersecurity shield
Cybersecurity

Scan your site like a penetration tester

Our scanner performs a real, 15-category security audit — SSL/TLS certificates, DNS security, port scanning, exposed files, leaked secrets, and more. No AI, just real checks. Get a professional-grade report with actionable fixes.

SSL/TLSPort ScanDNS SecurityExposed FilesSecretsHeaders
Freelance & Onsite

Hire for any task — remote or onsite

Post freelance tasks for web development, design, content writing, or marketing. Need hardware fixed? Book an onsite engineer to come to your home or office. Escrow-protected, verified professionals.

Web DevUI/UX DesignContent WritingPC RepairOS InstallCCTV Setup
Freelance professionals
IT engineer fixing servers
IT Complaints

When IT breaks, fix it fast

File a complaint for any IT issue — hardware failures, software bugs, code crashes, network outages, or security incidents. Vetted engineers bid to fix it, you pick the best, and escrow protects your payment.

HardwareSoftwareCodeNetworkSecurity
What can you report?

Every IT issue, one platform.

From failing hardware to security breaches — file a structured complaint for any IT problem and get matched with a specialist engineer who can resolve it. Each category below shows real examples from active tickets.

How it works

From complaint to resolution in three steps

A transparent workflow — submit, assign, and resolve — with escrow protecting every payment and reviews building engineer reputation.

1

1. Submit your complaint

Describe the issue — hardware, software, code, network, or security. Set priority, budget, and equipment details. Takes under 2 minutes.

2

2. Review bids & assign

Verified engineers submit proposals with price, ETA, and approach. Compare bids, chat with engineers, and assign the best fit.

3

3. Track & confirm resolution

The engineer diagnoses and fixes the issue. You confirm resolution — escrow releases payment to the engineer. Leave a review.

Live marketplace

Open complaints looking for engineers

Real issues posted by real clients, with budgets attached. Engineers: find a complaint that matches your expertise and place a bid.

Vetted & rated

Engineers who actually fix things

Every engineer is identity-verified, reviewed after each job, and rated by real clients. No amateurs. No ghosters.

Why Trust Fixspert

Built on trust & transparency

We know hiring someone online to fix your IT problem is scary. That's why we built Fixspert with protections at every step.

Escrow-Protected Payments

Your payment is held safely in escrow and only released when you confirm the work is done.

Vetted Engineers Only

Every engineer is identity-verified and rated by real clients. You choose the best.

Report & Ban System

Not happy? Report the engineer. Three warnings = permanent ban. We protect you.

10% Platform Fee, No Hidden Costs

Transparent pricing. You set the budget, engineers bid, we take a small 10% cut.

Avg Response Under 24h

Most complaints receive their first bid within hours.

Bank-Grade Security

Password hashing, signed sessions, secure cookies. Your data is protected.

The Fixspert Guarantee

If your complaint isn't resolved to your satisfaction, file a report. 3 warnings = permanent ban.

3-Strike Policy
For engineers

Turn your debugging skills
into real income.

Software engineers, hardware techs, network specialists, security pros — there are clients right now with broken systems and budgets ready to pay. Claim a complaint, fix it, get paid.

Earn per fix

Set your own rates. Get paid the moment a client confirms resolution — escrow-protected, no chasing invoices.

Work on your time

Pick the complaints you want, when you want. No minimum hours, no quotas. Bid only on what you can nail.

Protected & verified

Identity-verified badge builds trust. Escrow means you always get paid for completed, confirmed work.

Grow your reputation

Every resolved job builds your rating. Top engineers get featured on the marketplace and win more bids.

Loved by clients & engineers

Real fixes. Real reviews.

"Our production server was rebooting every 2 hours and killing our SLAs. Filed a complaint at 11pm, an engineer diagnosed a VRM thermal fault by 9am, fixed it by 3pm. Unreal."

SC

Sarah Chen

Ops Lead, Bright Labs

"Spent three days on a Next.js hydration error two devs couldn't crack. Posted it here, had a fix in two hours for $420. This is now my first stop."

MW

Marcus Webb

Founder, Nimbus Dev

"The whole office Wi-Fi was dropping at 9am daily. The engineer remoted in, found DHCP exhaustion, and rebuilt the channel plan. I've never had IT resolved this smoothly."

PN

Priya Nair

IT Manager, Vertex Inc

"As an engineer, Fixspert changed my side income. I pick server-recovery complaints I can actually fix, bid fairly, and get paid the moment the client confirms. $4k last month."

LO

Liam O'Connor

Hardware Engineer

"We had a suspected breach at 3am. Posted it as critical, had an incident-response engineer isolated and cleaning within the hour. Escrow made the whole thing painless."

DR

Diego Ramirez

CTO, QuantumSoft

"I fix code complaints between meetings. The bidding system is fair, the clients are real, and the reviews actually drive more work my way. Best marketplace I've used."

NP

Nina Patel

Full-Stack Engineer

Start resolving IT issues today

File a complaint. Get matched. Get resolved.

Whether you're reporting a hardware fault, a software bug, or a security incident — Fixspert connects you with the right engineer and handles payment securely through escrow.