Hire the Right IT Expert for Your Problem

Fixspert uses competitive bidding instead of a fixed-price catalogue. That means the market sets the price based on the actual difficulty of your problem — and you get to choose between engineers with different approaches, timelines, and price points.

• 1. Post. Describe your problem in detail. Attach logs, screenshots, or repo access if relevant. Set a budget range (optional but recommended).
• 2. Receive bids. Verified engineers submit proposals with amount, ETA, and approach. You see each engineer's skills, completed projects, ratings, reviews, and current workload.
• 3. Compare. Smart ranking surfaces the most relevant engineers first — not just the cheapest. Filter by skill reputation, availability, and price.
• 4. Choose. Accept the bid that fits your needs. You can also message engineers before accepting to clarify scope.
• 5. Pay escrow. Funds are held by Fixspert and released only when you confirm the work is done.
• 6. Work starts. The engineer begins. Communicate through the in-ticket chat. Share files and (if needed) grant Remote Assist access.

The cheapest bid is rarely the best choice. When comparing engineers, look at the full picture:

• Skills — does the engineer have the specific skill your problem requires? A generalist with a 4.5 average rating is less valuable than a specialist with a 5.0 in the exact skill you need.
• Completed projects — how many similar jobs has the engineer delivered? Look for volume in the relevant skill, not total projects across all categories.
• Ratings & reviews — read the actual review text, not just the star count. Look for patterns: on-time delivery, communication quality, problem-solving depth.
• Current workload — an engineer juggling 10 active jobs won't give you the attention you need. Check capacity indicators on their profile.
• Verification — identity-verified engineers carry a badge. Verification doesn't guarantee skill, but it does guarantee the person is who they say they are.
• Availability — does their stated availability match your timeline? An expert who can start tomorrow beats a cheaper expert who can't start for two weeks.
• ETA — is the proposed timeline realistic? Suspiciously fast ETAs often mean the engineer hasn't understood the scope.
• Proposal quality — a one-line bid ("I can do this for $50") signals low engagement. A proposal that references your specific situation and proposes a clear approach signals someone who actually read your post.

Every engineer on Fixspert passes identity verification before they can bid on paid work. Verified engineers carry a badge. Verification covers identity — it doesn't certify technical skill, which is what the per-skill reputation system is for. Together, the two systems give you both "is this person real?" and "is this person good at the thing I need?".

When you accept a bid, you pay into escrow. The engineer knows the funds are committed and starts work. You only release the funds when the work is complete — and if the engineer fails to deliver, the dispute-resolution process can return the funds to you. No off-platform payments, no "send me crypto first", no losing money to ghosting.